1. Controller
[COMPANY NAME], [ADDRESS], email support@sissy-shop.com is responsible for processing your personal data on this website.
2. Data we process and why
- Orders: name, address, email, phone (optional), ordered items and payment status – to fulfil the contract (Art. 6(1)(b) GDPR) and to meet tax and accounting obligations (Art. 6(1)(c) GDPR).
- Customer account: login data and order history, if you create an account.
- Contact: the content of your emails, to answer your questions.
- Server logs: IP address, browser and time of access, stored briefly for security (Art. 6(1)(f) GDPR).
3. Recipients
- Payment providers: Stripe (cards) and PayPal receive the data needed to process your payment under their own privacy policies.
- Shipping carriers: receive your name and delivery address.
- Hosting provider: stores the website and shop data on our behalf.
4. Cookies
We use necessary cookies for the cart, checkout, login and your language choice. Other cookies are only set with your consent via the cookie banner. See our Cookie Policy for details.
5. Storage period
Order data is kept for as long as required by tax and commercial law (usually up to 10 years). Other data is deleted when it is no longer needed.
6. Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent at any time. You can also complain to a data protection supervisory authority. To exercise your rights, email support@sissy-shop.com.